Personalised Care and Support in the West Midlands
Cradley Care Services provides trusted home care across the West Midlands, helping people live safely, comfortably and independently in the place they know best. Our friendly local team will listen, understand what matters to you and shape support around your life.
- Local Brierley Hill team
- Care plans built around you
- Safely recruited, trained carers
Cradley Care Services carer sharing a photo album with an older woman during home care in the West Midlands
Six care services, one caring team
Care and Support Shaped Around You
From a few visits a week to a carer living in your home, our services can be arranged on their own or combined as needs change.
Friendly Cradley Care Services care team outside their Brierley Hill office
About Us
A Local Care Team You Can Talk To
We are a home care provider based at the Waterfront in Brierley Hill, supporting older people, adults with disabilities and people living with long term conditions. Every package of care starts with listening to the person, their family and the professionals around them. Then we build support that respects their choices, protects their dignity and adapts as their needs change.
- Care plans written with you, not for you
- Familiar, consistent carers wherever possible
- Regular reviews to keep support right
Arranging Care Is Simpler Than You Think
- 1
Speak to our team
Call us or send an enquiry. We will listen and answer your questions.
- 2
Talk through your needs
We discuss routines, preferences and the support that would help most.
- 3
Agree your care plan
We complete an assessment and agree a personalised plan with you.
- 4
Start your support
We introduce your carers and keep your plan under regular review.
Why Families Choose Cradley Care Services
Person centred planning
Your care plan reflects your routines, culture, faith, likes and dislikes.
Safer recruitment
Every carer completes an Enhanced DBS check, references and induction training before supporting anyone.
Continuity of care
We aim to match you with a small, consistent team, so you always see familiar faces.
Families kept informed
With consent, we keep loved ones updated on how support is going.
Here seven days a week
Our office team is available every day during office hours to answer questions and resolve concerns.
Supporting People Across the West Midlands
From our office in Brierley Hill, we support people across the surrounding towns and communities. Not sure if we cover your area? Contact us with your postcode and we will let you know.
Your Experience Matters to Us
We value every piece of feedback from the people we support and their families. It helps us celebrate what is working and keep improving our care.
Questions Families Often Ask
Cannot find your answer? Our team is happy to help.
Every situation is different. Call us or send an enquiry and we will talk through your needs and explain which option, or combination, may suit best.
Carers supporting an older man to walk safely at home, a rewarding care job with Cradley Care Services
Looking for a Rewarding Role in Care?
Join a caring team that values kindness, reliability and respect. Full time, part time and bank hours available, with training and support from day one.
Let's Talk About the Support You Need
Whether you are arranging care for yourself or someone you love, our friendly team is here to listen and explain your options.